One inbox for your entire team
Manage every WhatsApp conversation from a single shared inbox. Assign chats to team members, send media, resolve issues, and keep full customer history at your fingertips with real-time updates.
What makes Team Inbox powerful
Assign Conversations
Route incoming chats to the right team member. Filter by assigned, unassigned, or by specific team members to ensure nothing falls through the cracks.
Rich Media Support
Send and receive images, videos, documents, audio, and location messages directly from the inbox. Share product catalogs, invoices, or support documents without leaving the conversation.
Resolve and Reopen
Mark conversations as resolved when the issue is handled. Reopen them instantly if the customer follows up. Your team always knows which conversations need attention.
Customer History
See the complete conversation timeline for every contact, including past messages, assigned agent, tags, and list memberships. Context is never lost between team members.
Built for real business scenarios
Customer Support Teams
Handle high volumes of support queries with conversation assignment, canned responses, and resolution tracking. Ensure SLA compliance with team performance visibility.
Sales Teams
Respond to inbound leads in real time, share product information and pricing documents, and track conversations through your sales pipeline from first touch to close.
Multi-Location Businesses
Connect a WhatsApp number per location and route conversations to the appropriate team. Filter the inbox by number to manage each branch independently.
Ready to use Team Inbox for your business?
Start your 14-day free trial today. No credit card required.