Case Studies

Real Businesses, Real Results

See how businesses across industries use WABizSuite to engage customers, drive revenue, and scale operations on WhatsApp.

E-Commerce

Keeros Superfoods

40%Revenue attributed to WhatsApp

Keeros Superfoods uses WABizSuite to recover abandoned carts, send order updates, and run re-purchase campaigns. Within 3 months, 40% of their total revenue was driven through WhatsApp conversations.

EdTech

PhysicsWallah

3xMore qualified leads

PhysicsWallah deployed a WhatsApp chatbot to handle course inquiries and enrollment questions. The chatbot qualifies leads 24/7 and routes interested students to admissions counselors, tripling their qualified lead pipeline.

Home Interiors

HomeLane

300+Extra design consultations per month

HomeLane uses WhatsApp campaigns to nurture leads from their website. Automated follow-ups with design portfolio links and consultation booking convert browsers into booked appointments at scale.

FMCG

Heritage Foods

2xCustomer engagement rate

Heritage Foods uses WhatsApp for order tracking, delivery updates, and customer feedback collection. The direct communication channel doubled their customer engagement compared to email and SMS combined.

Healthcare

Thyrocare

60%Fewer support calls

Thyrocare automated test report delivery and appointment reminders via WhatsApp. Patients receive their reports instantly and get timely reminders, reducing phone-based support inquiries by 60%.

Real Estate

Choice Connect

45%Reduction in lead churn

Choice Connect uses WABizSuite drip campaigns to nurture real estate leads over weeks. Automated follow-ups with property details, virtual tour links, and site visit scheduling reduced lead churn by 45%.

Consumer Electronics

Skullcandy India

45-60%Abandoned carts recovered

Skullcandy India deployed WhatsApp abandoned cart recovery messages with product images and direct checkout links. Recovery rates jumped to 45-60%, far exceeding their email-only recovery campaigns.

Events & Webinars

FlexiFunnels

38%Improvement in CSAT

FlexiFunnels uses WhatsApp for webinar registrations, reminders, and post-event follow-ups. Attendee satisfaction scores improved by 38% with timely WhatsApp communication replacing email-only flows.

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