Features

Everything you need to run WhatsApp at scale

From a shared team inbox to visual chatbot builders, WABizSuite gives your business the complete toolkit for WhatsApp Business engagement.

Team Inbox

A shared inbox where your entire team can manage WhatsApp conversations, assign chats, and resolve customer queries together.

  • Assign conversations to team members
  • Real-time message updates and notifications
  • Media sharing and customer history in one view
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Bulk Campaigns

Send targeted WhatsApp campaigns to thousands of contacts at once with audience segmentation, scheduling, and delivery tracking.

  • Target audiences by lists, tags, and attributes
  • Schedule campaigns for optimal delivery times
  • Track delivery, read, and reply rates in real time
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Automation Rules

Set up auto-reply rules for greetings, away messages, vacation notices, and keyword-triggered responses without writing code.

  • Six rule types for every business scenario
  • Keyword-based triggers with exact or fuzzy matching
  • Business hours scheduling for away and greeting rules
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Chatbot Builder

Build sophisticated conversational flows with a visual drag-and-drop builder. No coding required.

  • Drag-and-drop visual flow builder
  • Condition nodes for branching logic
  • Action nodes to tag, list, or update contacts automatically
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Contact Management

Organize your audience with lists, tags, custom attributes, and CSV import/export. Full control over segmentation and opt-out management.

  • Lists, tags, and custom attributes for segmentation
  • Bulk CSV import with field mapping
  • Automatic opt-out and resubscribe handling
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Message Templates

Create and manage Meta-approved message templates with variable mapping, header media, and a curated template library.

  • Variable mapping to contact fields
  • Header media support for images, videos, and documents
  • Browse and use templates from the curated library
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Analytics & Reports

Track delivery rates, campaign performance, template insights, and team productivity with comprehensive dashboards.

  • Real-time delivery and read rate tracking
  • Campaign and template performance breakdowns
  • Conversation analytics and team activity reports
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Team Management

Invite team members, assign roles, control access, and track who handles which conversations across your organization.

  • Role-based access control with admin and member roles
  • Seat limits aligned with your plan
  • Conversation assignment and team activity tracking
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Multi-Number Support

Connect multiple WhatsApp Business numbers to a single account. Route automated notifications through your primary number and use others for campaigns.

  • Connect and manage multiple numbers from one dashboard
  • Set a primary number for automated notifications
  • Per-number templates and webhook configurations
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API Access

Integrate WABizSuite into your existing systems with a RESTful API. Send messages, manage contacts, and receive webhook events programmatically.

  • RESTful API with full documentation
  • API key management from your dashboard
  • Webhook events for real-time integration
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